Return and refund policy

Effective Date: July 30, 2026

At clnnehjg.shop, we aim to provide customers with a dependable and positive shopping experience. If your purchase does not meet your expectations, you may request a return according to the guidelines below.

Return Eligibility

Return requests must be submitted within 30 days after the order has been delivered.

To be eligible for a return:

• The product must be unused and in its original condition.
• Original packaging, accessories, and included materials must be returned.
• A valid order confirmation or proof of purchase must be provided.

Items that have been damaged through misuse, improper care, unauthorized changes, or missing components may not be accepted.

Return Request Process

Before returning any item, please contact our customer support team.

Email: info@clnnehjg.shop

Please provide:

• Order number
• Product name
• Reason for return
• Photos or supporting information if the item is defective, damaged, or incorrect

Once your request is approved, return instructions will be provided.

Return Inspection

All returned products are inspected after arrival. Refund approval depends on whether the item meets the requirements of this return policy.

Refund Processing

Approved refunds are generally completed within 5–10 business days after the inspection process.

Refunds will be issued to the original payment method used during checkout.

Return Restrictions

Items returned after the allowed return period or products that do not meet the stated conditions may not qualify for a refund.